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27 total results found

Camera is not in focus

Troubleshooting

Symptoms Output of a camera is blurred in LATRAS Hub I can't get camera into focus Even after adjusting the focus ring on the lens camera is not in focus Before troubleshooting Remove optical filter from the lens. Ensure that the camera is properly...

Helion Interactive Documentation

Note that this documentation is work in progress Getting Started All tutorials hereVideo tutorials Installation Simulator setup Prerequisites Minimal hardware requirements Installation Installation First start License activation Manual mod...

Inconsistent laser detection

Troubleshooting

Symptoms I am shooting, but the shot count is not increasing. The detection stops in the middle of a scenario. Cause This problem is usually explained by following cases: Camera gain is set improperly Computer does not have enough memory Compute...

Camera is upside down

Troubleshooting

Symptoms Cause Resolution Related problems

Manual Module Installation

Getting Started

Manual installation is one of the methods for installing modules to the LATRAS Hub. This method does not require an internet connection; however, the installation files are required. Manual module installation is not recommended as the default installation me...

Welcome to

Navigation

Helion Interactive Documentation and Guides Guides Hardware Hardware   Getting Started Installation First Start Licence Activation Manual Mode Installation   Camer...

Helion Interactive Documentation

Navigation

Note that this documentation is work in progress Getting Started All tutorials hereVideo tutorials Installation Simulator setup Prerequisites Minimal hardware requirements Installation Installation First start License activation Manual mod...

When firing I get double hit

Troubleshooting

Symptoms When shooting on a simulator, sometimes. The simulator shoots 2 shots instead of 1. Sometimes I get 2 rapid hits after I shoot.  Cause This is usually caused by the laser's internal sensitivity setting. For example, if you were using Cool Fi...

Hits are drifting to the edges

Troubleshooting

Symptoms When the laser is fired, it does not hit the spot I shot at, but it is slightly shifted towards the edges. This happens across the entire screen. Cause If your hits drift towards the edges, it usually indicates a wrong detection area. How...