Camera is not in focus

Symptoms

• Output of a camera is blurred in LATRAS Hub
• I can't get camera into focus
• Even after adjusting the focus ring on the lens camera is not in focus

Before troubleshooting

• Remove optical filter from the lens
  
• Ensure that camera is properly connected to the computer through USB3 port
• Start the camera in LATRAS Hub and enable Preview
• Set camera gain so that camera has visible output.
• Now you should see camera output in a large window
• Do not focus in darkness. It will be way easier to get camera into focus with indoor light.

Camera description

Resolution

1. Rotate with the focus ring on the lens. This will change the camera's focus. Look at the main view in LATRAS HUB, there focus change should be visible right away.
2. Check if the lens is clean.
3. Check if lens is properly threaded into the camera. If not thread it back in and go to 1st step.
4. Take the camera and try focusing on everyday objects. Focusing against a white wall or a projection screen can be very tricky. If you manage to get into focus try it again with your projection.